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News & Press: MPMA News

Webinar: Hidden Dangers of Workplace Confrontation

Tuesday, June 5, 2018  
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The Hidden Dangers of Workplace Confrontation is a complimentary webinar hosted by Enquiron®, and provided by Federated Insurance on Tuesday, June 19, 2018, 1:00 p.m. CT.

Advance registration required for the one-hour webinar that will focus on how to manage confrontation in the workplace. We’ll talk about real life examples, give you some simple ideas for navigating difficult conversations, and walk you through some do’s and don’ts. You’ll leave this webinar armed with a couple of all-purpose phrases to help you defuse tension, and tools to manage conflicts about performance. Many of these techniques are effective when dealing with employees, vendors, and customers alike.

This webinar is pending approval for 1 HR (General) recertification credit hour toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

Recommended Participants: owners/operators, operations managers, HR professionals, and risk manager.

Register by clicking here.